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Why Billed RightWhy Healthcare Practices Choose Billed Right
For nearly two decades, we have built every client relationship on transparency, expertise, and a genuine commitment to practice growth.
Our Story
In 2006, two visionary business partners, Saurin Patel and Dave Patel, founded Billed Right with a mission to revolutionize medical billing operations through holistic, client-centered services. By actively listening to healthcare providers, they developed a service model that addresses the most pressing needs of doctors.
This approach led to the creation of Billed Right's innovative Revenue Cycle Management model — focused on solving problems rather than selling a service, emphasizing personalized service, cost reduction, and the enhancement of both patient care and practice revenue.
Billed Right has never wavered in its commitment to being a strategic partner and trusted advisor for healthcare providers, consistently promoting practice growth and operational efficiency. This dedication has fueled consistent expansion, allowing the company to reach more providers nationwide.
Our Primary Values
Five values that define every client relationship, every deliverable, and every decision we make.
Trust
- Full transparency into every claim, payment, and denial — you always know where your money is
- Secure access to your own data at all times through your existing practice management system
- HIPAA-compliant processes across every workflow and every team member
- We tell you what we find, not what you want to hear
Relationships
- A dedicated account manager assigned to every client — one person, one number, one relationship
- Weekly calls, monthly reports, and quarterly business reviews — not annual check-ins
- 4.9-year average client tenure because we earn the relationship every month, not just at onboarding
- We treat your practice as a long-term partner, not a recurring contract
Advisor
- We go beyond executing tasks — we identify problems before they become revenue losses
- Proactive recommendations on coding, workflow, payer contracts, and operational efficiency
- Strategic guidance included as part of every engagement — not a separate consulting service
- Our goal is practice growth, not just claim submission
Experience
- Founded in 2006 — over two decades of healthcare RCM expertise
- AAPC-certified coders and ICD-10 certified account managers on every account
- 400+ team members across the US and India, each with a minimum of 2-4 years in medical billing
- Specialized teams for every service area — not generalists handling everything
Best In Class Deliverables
- 99% claim accuracy rate on every submission
- 94-97% of claims paid on first submission
- Claims submitted within 24-48 hours of signed notes
- Weekly, monthly, and quarterly reporting delivered on schedule — no exceptions
What Our Clients Say
Billed Right has a depth that similar service organizations do not. There is not a one or two-person team that handles everything. It is an organization that as a team understands our account. Ultimately you will choose an outside billing partner for the simple reason of increasing collections. This will happen with Billed Right — but to us, as much as increasing our cash flow is their team of professionals. I like them, respect the contribution they make to our company and openly offer my personal recommendation.
We have had a long-term relationship with Billed Right and their dependability is truly excellent. I personally have worked hand in hand with their management team for over four years and I have been continually impressed with their work ethic and flexibility. They offer a vast array of services above and beyond claim generation and payment posting including custom reporting, transparent quality assurance checks, guideline and coding clarifications, strategic input, and more.
As a practice entering commercial insurance for the first time, we briefly tried to manage our own billing before realizing that we really needed to bring in a professional. After interviewing several companies, we selected Billed Right who was committed to understanding our business model and becoming a true partner in our success. Over the past 18 months, we have seen significant organizational growth, and Billed Right has partnered with us to help facilitate that growth as they remain a key asset to our organization.
Ready to Work With a Team That Treats Your Practice Like a Partner?
Schedule a conversation with Billed Right. We will take the time to understand your practice, your challenges, and your goals — and show you exactly how we work.