Frequently Asked Questions

Revenue Cycle Management is a comprehensive process from A to Z that includes additional services to support the growth of your medical practice. From verifying patient benefits to conducting quarterly business reviews, we are your strategic partner, proactively enhancing all facets of your medical billing operations. Insurance eligibility, denial management, reporting, and account management are all part of a full RCM relationship.

No, we provide medical billing services to clients all over the US. Our headquarters are located in Longwood, Florida, and we have offices in Miami, Florida and Ohio. No matter where your practice is located, our team can support your revenue cycle entirely within your existing systems.

We service medical practices ranging from 1 provider to 82 providers. Whether you are an independent physician or a large multi-specialty group, our team is structured to scale with you. Learn more about how Billed Right works.

Billed Right has been providing medical billing services since 2006, nearly two decades of experience in healthcare revenue cycle management. Learn more about our story.

You can find detailed information about our services on our services pages and read client success stories in our case studies. Our resource center also includes calculators, guides, and industry insights to help you evaluate your current billing performance.

Yes, we stand for transparency in medical billing. We provide secure logins to your system, ensuring you have full access and visibility to all your data at all times. Our reporting services include weekly, monthly, and quarterly reports so you always know where your revenue stands.

If notes are signed off in a timely manner, medical claims are submitted within 24-48 hours. Our claim submission process includes scrubbing every claim for errors before it leaves the practice to maximize first-pass acceptance rates.

Our claim accuracy rate is 99%. This is achieved through our multi-step claim scrubbing process, AAPC-certified coders, and continuous quality review. Learn more about our medical coding services.

94-97% of our medical claims are paid upon the first submission. For claims that do not pay on the first pass, our denial management team works them within 24-48 hours of receipt.

Billed Right is unique because we provide full transparency of data, personalized service tailored to your needs, and proactive strategies to improve your practice. Unlike others, we offer around-the-clock dedicated services, not just software features. We are your trusted advisor, not just a vendor.

We assign entire teams to your individual account, not just a few employees. Each team consists of 8-20 members, ensuring no downtime and efficient medical billing services. Your team is supported by a dedicated account manager as your single point of contact.

Our managers have over 15 years of experience in RCM, and our team members have a minimum of 2-4 years of experience in medical billing. Meet our leadership team to learn more about the expertise behind Billed Right.

Yes, we have a comprehensive compliance plan for HIPAA and security protocols. The detailed plan is documented and available to all clients for review. Data security and compliance are core to how we operate: your patient data is handled within a fully HIPAA-compliant environment at all times.

Yes, our coders are certified ICD-10 coders, and our account managers are ICD-10 certified educational trainers. Learn more about our AAPC-certified medical coding services.

Our medical billing team operates both day and night shifts. We work 20 out of 24 hours a day, five days a week, so there's no downtime and claim processing stays consistent regardless of time zone.

No, you are not required to use our Practice Management software. We have experts in many Practice Management and EHR systems and work entirely within your existing software. There is no system migration, no disruption to your workflow, and no additional software cost.

We specialize in medical billing for a wide range of specialties including internal medicine, family medicine, cardiology, gastroenterology, nephrology, vascular surgery, psychiatry, behavioral health, rheumatology, allergy and immunology, urgent care, pain management, pulmonary medicine, primary care, and many more. Visit our specialties page to see the full list and specialty-specific billing information.