BACK OFFICE SUPPORT
If your staff is drowning in admin tasks that take their attention away from their main duties, our Documentation Management team can help. Documentation management mainly involves handling incoming faxes. This process involves assigning incoming faxes to the corresponding patient charts and having them readily available and sorted under the correct document category in the practice management system. The goal will be to ensure the turnaround time in assigning incoming faxes to patient charts is as minimal as possible and the description of each document is clear to admin, clinical, and billing staff. This helps clinical staff and providers focus their attention on patient care.