Verification of all patient eligibility 2 days prior to service, greatly reducing the amount of denials.
Financial reports focusing on billing industry-standard KPI for turnaround time, days in AR, collection%, utilization %, claim accuracy, and denial %.
Assigned account managers to address billing concerns.
Communication platform for billing queries and improved Service Level Agreement.
Monthly Newsletters to Stay Current With Industry Changes.
Reimbursement alerts are assigned to insurances and tracked by the Denial Management Team and are followed up within 24-48 hours with any appeals.
Full Transparency and Access to Your Account.
Claim scrubbing based on insurance guidelines. Level I and II rejections are worked and submitted within 24 hours.