What Our Clients Say

“Billed Right is very knowledgeable in every aspect of the business. When our Dr. First acquired the practice, it was a huge mess because one provider was leaving, and one was coming in but Billed Right stuck in there with patience and loyalty. Account Managers are top-notch when it comes to every aspect of the business and make sure that you are comfortable in what they teach you. Staff members are very competent and have the patience of saints to put up with credentialing and enrollment processes. Staff are polite and know what they are doing and go out of their way to help in every situation. I want to thank each one of the teams. Patient call rep is awesome and is also top-notch in the field.”

“Account Managers are always readily available to help me. I appreciate their efforts daily! Our AM is a true gem and gift to any client account she manages. Her knowledge and suggestions aid me and my clinic in many ways. I would never have been able to execute a few items without her help. I was not in my current role before they chose to use Billed Right, however, I do see reports that show substantial increases in revenue for my company. I appreciate the transparency of reporting, coding, and claims with the team and within the system. I would highly recommend Billed Right to others.”

“We have had a long-term relationship with Billed Right and their dependability is truly excellent. I personally have worked hand in hand with their management team for over four years and I have been continually impressed with their work ethic and flexibility. They offer a vast array of services above and beyond claim generation and payment posting including custom reporting, transparent quality assurance checks, guideline and coding clarifications, strategic input, and more. It is a huge relief knowing that no matter what strategic initiative we undertake, our billing team will not only reliably adapt to the change but will also be a valuable partner making the project a success.”

“As a practice entering commercial insurance for the first time, we briefly tried to manage our own billing before realizing that we really needed to bring in a professional. After interviewing several companies, we selected Billed Right who was committed to understanding our business model and becoming a true partner in our success. Over the past 18 months, we have seen significant organizational growth, and Billed Right has partnered with us to help facilitate that growth as they remain a key asset to our organization.”

“I have been associated with Billed Right for the past two years since I started my practice. Billed Right has been incredibly helpful in assisting my practice with initial credentialing, providing prompt responses to all of my requests, and excellent service to address my concerns. I am very satisfied with their timely insurance billing, collections, low AR, and patient accounts management. My Account Manager meets with me regularly to review and discuss management reports and address my questions in a professional and prompt manner. I am very satisfied and could not ask for better service. For these reasons I highly recommend Billed Right to anyone looking for a reliable practice management service.”

“Billed Right has a depth that similar service organizations do not. There is not a one or two-person team that handles everything. It is an organization that as a team understands our account. We have senior leadership, on the ground leadership, and day-to-day team members that know our account. That is not easy to replace and certainly, at our size, not something we could bring internally without a significant commitment to infrastructure. Ultimately you will choose an outside billing partner for the simple reason of increasing collections. This will happen with Billed Right, but to us, as much as increasing our cash flow is their team of professionals. I like them, respect the contribution they make to our company and openly offer my personal recommendation.”

“I find Billed Right services very convenient and unique. They have provided my practice with excellent Revenue Management Services. I am very satisfied with the way my billing, collections, and AR are handled. They are professionals who appreciate their customers. They are easy to contact and address my questions promptly. I am very happy and would not hesitate to recommend their services to others.”

“We started using Billed Right as our outsourced payment partner and since we have brought them on, we have seen a meaningful improvement in timeliness, accuracy, and an overall reduction in long outstanding A/R. We have been particularly impressed with their ability to learn our EMR and familiarize themselves with Behavioral Health billing and CPT requirements. Their implementation team was open to working with us to develop a process that was reflective of our business model.”

“Billed Right has been our billing partner for a little more than a year. In that time they have demonstrated a tenacity for process improvement, and an eagerness to work together to solve problems. We have worked closely with the team in Florida, as well as visited the team in India. In each of these interactions, it is clear that they are genuinely invested in achieving great results for their clients. Our account manager is diligent and organized. She always makes time for our needs and puts in the extra effort. We believe in our partnership with Billed Right and look forward to continuing to work together.”

“We will not have any words to describe the excellent experience we have had with all the Billed Right team! Each of you is very professional, knowledgeable, understandable. Amazing responding in just a few minutes and ALWAYS ready to help us when we need it the most. Easy to talk to all the team. Great communication. Friendly, honest, clear. We thought it was going to be difficult but it was not because all of you made it easy for us. We are very satisfied and blessed with all your services. Thank you so much from the bottom of our hearts.”

“I have been very happy with Billed Right and have seen a significant increase in collections since switching to them 8 months ago. They are professional, efficient, and respond to all my questions and concerns thoroughly and promptly. I highly recommend them and have referred them to my colleagues.”

“I have been extremely pleased and satisfied by the promptness and thoroughness. There is always excellent feedback and quick resolution to any issue.”

“Billed Right has exceeded my expectations! They have taken a huge load off my office staff and my office revenue is up since hiring them. Their support staff is always very helpful and fast to respond to my questions. I would highly recommend Billed Right for any medical practice.”

“I have an awesome experience with your pro team members. Your account managers are knowledgeable and always working hard. We have started working with Billed Right from day one. I would recommend Billed Right due to a dedicated team of professionals working hard on a daily basis and getting me the results wanted.”

“Billed Right is the best thing that ever happened to me as a doctor.”

“As I said in the meeting, I so appreciate the partnership with Billed Right and the problem-solving approach that we can collectively take to address challenges as they come up.”

“Mind-blowing work so far and you guys always go above and beyond. Thank you, thank you, thank you.”

“I like you guys as a partner. I appreciate the help. I now know why I was recommended to meet with you guys monthly.”

“I am writing this to express my gratitude towards your billing company for handling the initial transfer from our previous billing company in such a professional manner. I appreciate the efforts and dedication put in by your team to ensure a seamless transition — efficient, responsive, and proactive in handling all the details. The level of professionalism displayed by your team is commendable, and I am impressed with the quality of service they are providing us.”

“I wanted to follow up to let you know we are very very happy with the way the billing and verifications are going. The doctor asked me to pass her thanks to the team.”

“I wanted to thank you for managing the quick response and onboarding process. The staff is a pleasure to work with and has been extremely patient and helpful.”

“The doctor values our partnership and the knowledge we share. She appreciates that the Billed Right team has been with the practice guiding them, and she would not be able to do this work alone. She is glad to have us as a partner.”

“Over the last week since we launched the revised KPIs, there has been significant improvement in several key areas, including Overdue Tasks that are down to zero. Billed Right has set up a tool to review all billing items that are requiring attention. Very impressive!”

“We really appreciate all the extra work you and your team have done over the past few months as we try to understand our income vs. billing. The Billing vs. Revenue vs. Adjustment Analysis by Service Date is really valuable information in an easy-to-read format. Thank you so much.”

“I love the report and I would love for you to go deep digging into our practice and guide us and make us better. I will implement the solutions today and I look forward to your deep analysis.”

“This is excellent. It will save a lot of time and arguments at the front office!”

“I have positive reviews all around for the team. We are making progress and the team is doing wonderfully. Everyone has been a pleasure to work with. The very open communication with Billed Right has been excellent, and I think that always helps very much. The teamwork is greatly appreciated as well as the patience exuded. We can see AR is improving and is constantly being worked, and credentialing is going more smoothly as well.”

“Has been a great first week with all of you. You are awesome. Thank you.”