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Reviewed by Billed Right's revenue cycle team, recovering aged claims since 2006
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AR Rescue

Recover what's yours. Fast.

Your aging accounts receivable isn't gone. It's sitting in a queue, tied up in a denial, or stuck behind a payer that hasn't been pushed. AR Rescue is a contained, contingency based engagement built to go after exactly that: claims aged 90+ days that your team hasn't had the bandwidth to chase down.

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No retainer. No long term commitment. You pay only on what we recover.

Claims Aged 90+ Days Contingency Based Bi-Weekly Reporting Fixed or Rolling Bucket

AR Rescue is scoped specifically around your aged claims: the ones stuck in a queue, tied up in a denial, or waiting behind a payer that hasn't been pushed. It is not a full RCM takeover. It is a defined, contingency based project aimed at recovering what is already yours.

What's Included

Every AR Rescue engagement includes:

  • Full AR audit: every in-scope claim reviewed and sorted into collectible, uncollectible, or patient-responsible before any work begins, so you know exactly what's realistically recoverable up front
  • Denial resolution: recoding, appeals, and resubmission across all payer types, worked until claims are paid or appeal rights are exhausted
  • Underpayment identification: contractual review of already-paid claims to catch and recover systematic short-payments
  • Payer follow-up: active status checks and escalation, not a one-time submission and wait
  • Bi-weekly reporting: a running account of what's been recovered, what's in progress, and what's next, so this never becomes a black box

What's explicitly not included: patient balance collection and litigation. Claims determined uncollectible are presented to you in writing, with your sign-off required before anything is written off.

How It Works

1

Audit

We pull your full AR inventory, sorted by aging bracket, payer, and dollar value, and classify every claim.

2

Prioritize

High-value claims and anything approaching a filing or appeal deadline gets worked first. Nothing sits in a queue by accident.

3

Work the Claims

Deny, appeal, rebill, or escalate. Every claim gets a resolution path, not a single attempt.

4

Recover

Payments are posted and reconciled against remits as they come in, not batched at the end.

5

Report

You get a bi-weekly breakdown of what moved, what's pending, and what we need from you.

Two Ways to Structure the Engagement

Fixed Bucket

We take on a defined set of claims as of a set cutoff date and work them to final disposition. The engagement closes naturally once every claim in that bucket is resolved.

Rolling Bucket

An ongoing engagement where claims are continuously picked up as they cross the 90-day mark, so nothing new ages into a backlog unmanaged.

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Why This Is a Low-Risk First Step

AR Rescue was built for a specific moment: you're not ready to hand over your entire revenue cycle, but you have a real, quantifiable problem sitting in your aging report right now. This engagement is scoped narrowly on purpose.

Contingency-Based

We're paid a percentage of what we actually recover. If nothing comes back, you owe nothing.

No Long-Term Lock-In

Either engagement type can be exited with notice. This isn't a multi-year commitment disguised as a pilot.

A Real Look at How We Work

Many of our full RCM relationships start here. It's a way to see our process, our reporting, and our follow-through on a contained piece of your business before considering anything broader.

This is especially relevant if any of the following describes where you are right now: denial rates running above industry norms, more than a fifth of your AR sitting past 90 days, a recent system or EHR migration that left claims unworked, or a recent acquisition where you've inherited someone else's unresolved backlog.

Client Results

Cardiology Group: Denial Rate Cut by More Than Half in 60 Days

Before engaging Billed Right, this multi-provider cardiology group was losing more than $1M annually to denials, underpayments, and expired filing windows, with over a third of receivables aged past 90 days and net collections well below industry benchmarks.

Within 60 days of starting AR Rescue:

20% → <10%
Denial rate cut in 60 days
High Six Figures
Monthly collections stabilized, month over month
~2 Weeks → Controlled
Charge entry lag brought under control

This is an early-stage result from an active engagement, not a final outcome.

Frequently Asked Questions

What is AR Rescue?

AR Rescue is a contained, contingency-based engagement built to go after claims aged 90+ days that your team hasn't had the bandwidth to chase down. It includes a full AR audit, denial resolution, underpayment identification, active payer follow-up, and bi-weekly reporting.

How is AR Rescue paid for?

AR Rescue is contingency-based. We are paid a percentage of what we actually recover. There is no retainer and no flat fee, and if nothing comes back, you owe nothing.

What happens to claims that can't be recovered?

Every in-scope claim is reviewed and sorted into collectible, uncollectible, or patient-responsible before any work begins. Claims determined uncollectible are presented to you in writing, with your sign-off required before anything is written off.

What is the difference between a Fixed Bucket and a Rolling Bucket engagement?

A Fixed Bucket engagement takes on a defined set of claims as of a set cutoff date and works them to final disposition, closing naturally once every claim in that bucket is resolved. A Rolling Bucket engagement is ongoing: claims are continuously picked up as they cross the 90-day mark, so nothing new ages into a backlog unmanaged.

Is AR Rescue a long-term commitment?

No. AR Rescue is scoped narrowly on purpose, and either engagement type can be exited with notice. Many full RCM relationships start here, as a contained way to see our process and follow-through before considering anything broader.

What does AR Rescue not include?

AR Rescue does not include patient balance collection or litigation. It is focused specifically on working insurance claims to a real determination.

Resources & Insights

More on AR Rescue.

Calculator

Aging AR Risk Calculator

See how much of your accounts receivable is actually at risk before deciding whether AR Rescue makes sense.

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Case Study

How a Primary Care Group Cut 31-90 Day AR by 51%

See how our AR Rescue Team audited an aged backlog claim by claim and worked it back down.

Read
Service

Insurance A/R Follow-Up Services

Once your backlog is resolved, ongoing A/R follow-up keeps new claims from aging into another one.

Learn more

See What's Actually Recoverable in Your AR Before You Write It Off

Every day an aged claim sits untouched, it gets closer to being uncollectible. Schedule a conversation and we'll review your aging report with you.