According to recent research, there are few key characteristics that every provider should look for when choosing a RCM company. Maintaining a healthy practice demands having a healthy financial system that can stay current with industry changes. Here are some questions you should ask when searching for RCM company

Frequently Asked Questions

How is RCM different from Medical Billing?

RCM is a medical billing process from A to Z that includes extra services to help with the growth of your practice. From verification of patient benefits to providing you with quarterly business reviews. It is a way to become your strategic partner and proactively help with every aspect of your billing operations.

Do you only provide service in Florida?

We have clients all over the US.

Do you service small or large practices?

We service practices ranging from 1 provider to 82 providers. 

How long have you been in business?

We have been in business since 2006. This year we celebrated our 11th anniversary!

Do you provide full access and complete visibility to all of all of my data?

We stand for transparency. We provide you secure logins to your system.

How soon are claims submitted?

If notes are signed off on in a timely manner, within 24-48 hours.

What is your claim accuracy rate?


What percentage of claims are paid upon first submission?


What makes BilledRight “unique” amongst similar companies in the market?

Instead of just billing out your claims, we provide full transparency of data, a personalized service that meets your needs and ways to help improve your practice. Others in the market only provide you “features of a software”, not round the clock dedicated services.

How many employees are assigned to each provider?

We assign entire teams to your individual account, not just a few employees. Our goal is to avoid any downtime. Each team has 8-20 members.

How many years of experience does your team have?

Our managers have over 15 years of experience in RCM and team members have a minimum of 2-4 years of experience.

Do you have a compliance plan in place for HIPAA and Security Protocols?

Yes. It is a lengthy process and is documented and available to all clients for review.

Are you ICD-10 compliant and ready?

Our coders are certified ICD-10 coders and our account managers are ICD-10 certified educational trainers.

What is the daily work time/down time?

Our team has both day and night shifts. We work 20/24 hours a day, five days a week. No downtime!

Are we required to use the Practice Management software you offer?

Not at all. We have experts in many other Practice Management software for your convenience.

What are your specialties?

Internal medicine, family medicine, cardiology, gastroenterology, nephrology, vascular studies, physical therapy, chiropractic, general surgery, dermatology, walk-in clinics, mobile clinics, psychiatry, psychology, and many more.