Do you have the resource to follow up on each and every unpaid claim? How about these claims with no reason for nonpayment? Do you know the right questions to ask? Or the right department to call and escalate to? Do you have the time to fight the battle with the insurance payers?
How do we do it?
We will contact the insurance carrier to determine the reason for non-payment and take the appropriate action based on a pre-defined process.
We may follow up, complete an appeal, and add all supporting documentation submitted in your software, for transparency, or we may ask you additional questions to help support our appeal process!
Most insurance carriers are required to pay the claim or provide a denial in writing within 30 days of receipt. Using our proactive approach to handling denials, we can improve your denials and therefore improve your Days In AR and reduce it to the industry standards.