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Pain Management Case Study

Pain Management Practice: Denial Rate Reduced by Two-Thirds in 90 Days

This case study documents an active engagement that began with a Financial Assessment and moved into revenue cycle optimization for a pain management practice. Details are anonymized and figures are rounded to protect client confidentiality.

Pain Management
Specialty
Assessment → Optimization
Engagement Type
90 Days
Timeframe
Active
Engagement Status
Background

Where Things Stood

Ahead of engagement, a comprehensive Financial Assessment identified key opportunities across denials, collections, and workflow efficiency for this practice.

About This Case Study

  • This case study is genuinely anonymized. No client name, location, or identifying detail is disclosed
  • Figures are presented as rounded ranges, not exact numbers, consistent with confidentiality requirements
  • This reflects an active engagement 60 to 120 days in, not a completed or final outcome
The Situation

What the Assessment Found

Key opportunities identified ahead of engagement.

Denial rate running in the mid-teens, well above a healthy range

Collections opportunity identified across existing workflows

Core workflows around eligibility, authorizations, and denial management not yet stabilized

The Approach

Financial Assessment to Revenue Cycle Optimization

What Billed Right implemented following the assessment.

  1. Conducted a full performance benchmarking review against pain management specialty standards
  2. Identified root-cause findings behind denials, collections gaps, and workflow inefficiency
  3. Delivered a prioritized action plan and moved directly into revenue cycle optimization
  4. Stabilized core workflows around eligibility, authorizations, and denial management
The Outcome

The Results

Measurable outcomes within the first 90 days.

Mid-Teens
Denial Rate Before
Low Single Digits
Denial Rate After 90 Days
~Two-Thirds
Denial Rate Reduction
From the mid-teens to the low single digits
Modest Growth
Early Revenue Growth
With core workflows stabilized
Positioned
For Continued Gains
As older claims resolve
This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.

Common Questions About This Case Study

How did this engagement start for the pain management practice?

Ahead of engagement, a comprehensive Financial Assessment identified key opportunities across denials, collections, and workflow efficiency for this practice.

How much did the denial rate improve within 90 days?

The denial rate was reduced from the mid-teens to the low single digits within the first 90 days, roughly a two-thirds reduction.

What other changes occurred during this period?

Modest early revenue growth occurred alongside stabilization of core workflows around eligibility, authorizations, and denial management, positioning the practice for continued gains as older claims resolve.

Is this a final, completed result?

No. This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.

Is this case study identified by client name?

No. This case study is genuinely anonymized. No client name is used, and figures are presented as rounded ranges rather than exact numbers, consistent with Billed Right's confidentiality practices.

Related Resources

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Service

Financial Assessment

Know exactly where your revenue cycle stands, before you decide anything else.

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Service

Pain Management Billing Services

Learn how Billed Right handles billing for pain management practices.

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Service

Denial Management

How we systematically reduce denials across every practice.

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