Home/Case Studies/Multi-Specialty AR Cleanup
Multi-Specialty Case StudyMulti-Specialty Practice: Aging Receivables Cut Nearly in Half in Under 4 Months
This case study documents an active onboarding and revenue cycle stabilization engagement with a multi-specialty practice. Details are anonymized and figures are rounded to protect client confidentiality.
Where Things Stood
At onboarding, this practice was carrying a heavy concentration of aged receivables, with over 70% of total A/R sitting past the 90-day mark, creating significant collection risk.
About This Case Study
- This case study is genuinely anonymized. No client name, location, or identifying detail is disclosed
- Figures are presented as rounded ranges, not exact numbers, consistent with confidentiality requirements
- This reflects an active engagement 60 to 120 days in, not a completed or final outcome
The Challenges
What was holding this practice back at onboarding.
Over 70% of total A/R sitting past the 90-day mark
A heavy concentration of aged receivables creating significant collection risk
Little visibility into how much of total A/R reflected fresh, recently billed claims versus a growing backlog
Onboarding and Revenue Cycle Stabilization
What Billed Right implemented to bring the aged receivables backlog under control.
- Reviewed the full accounts receivable inventory and triaged claims by age, payer, and dollar value
- Worked the aged backlog systematically, prioritizing the highest-risk claims first
- Corrected underlying billing and workflow issues contributing to the backlog
- Established an ongoing reporting cadence so leadership could track A/R composition over time
The Results
Measurable outcomes within the first four months of onboarding.
Common Questions About This Case Study
At onboarding, this practice was carrying a heavy concentration of aged receivables, with over 70% of total A/R sitting past the 90-day mark, creating significant collection risk.
Receivables aged past 90 days were cut nearly in half, and total outstanding A/R was reduced by roughly a third within the first four months of onboarding.
Yes. The share of fresh, recently billed claims nearly quadrupled, signaling healthier ongoing claim flow rather than a growing backlog.
No. This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.
No. This case study is genuinely anonymized. No client name is used, and figures are presented as rounded ranges rather than exact numbers, consistent with Billed Right's confidentiality practices.
Related Resources
Insurance A/R Follow-Up Services
Keep new claims from aging into another backlog once the cleanup is complete.
Learn moreDenial Management
How we systematically reduce denials across every practice.
Learn moreAging AR Risk Calculator
See how much of your accounts receivable is actually at risk.
Get itReady to See Results Like These in Your Practice?
Fill out the form below so Billed Right can assess your current revenue cycle and show you exactly where improvement is possible.