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Cardiology Case Study

Independent Cardiology Practice: Aged Receivables and Denials Brought Below Industry Benchmark in 90 Days

This case study documents an active AR Rescue-style claim recovery engagement with an independent cardiology practice. Details are anonymized and figures are rounded to protect client confidentiality.

Cardiology
Specialty
AR Rescue-Style Recovery
Engagement Type
90 Days
Timeframe
Active
Engagement Status
Background

Where Things Stood

This independent cardiology practice began engagement with elevated denial and aging levels, above recognized industry benchmarks for both metrics.

About This Case Study

  • This case study is genuinely anonymized. No client name, location, or identifying detail is disclosed
  • Figures are presented as rounded ranges, not exact numbers, consistent with confidentiality requirements
  • This reflects an active engagement 60 to 120 days in, not a completed or final outcome
The Situation

The Challenges

Where this practice stood relative to industry benchmarks at the start of engagement.

Denial rate in the high 20s, well above recognized industry benchmarks

Aged receivables above the industry benchmark for claims past 90 days

Recurring claim errors, including member ID errors, coding issues, and coverage or modifier mismatches

Timely-filing and authorization denials that had not been appealed

The Approach

AR Rescue-Style Claim Recovery

What Billed Right implemented to bring this practice to benchmark.

  1. Identified and corrected member ID errors across affected claims
  2. Made coding revisions where claims had been incorrectly coded
  3. Resolved coverage and modifier issues, then refiled corrected claims
  4. Filed appeals on timely-filing and authorization denials
The Outcome

The Results

Measurable outcomes within the first 90 days.

High 20s
Denial Rate Before
High Single Digits
Denial Rate After 90 Days
Low Double Digits
Receivables Aged Past 90 Days
Below the industry benchmark
High 20s → High Single Digits
Denial Rate
Reduced within 90 days
This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.

Common Questions About This Case Study

What was the starting point for this independent cardiology practice?

This independent cardiology practice began engagement with elevated denial and aging levels, above recognized industry benchmarks for both metrics.

How did aged receivables improve within 90 days?

Receivables aged past 90 days were brought down to the low double digits as a percentage of total A/R, below the industry benchmark.

How did the denial rate change?

The denial rate was reduced from the high 20s to the high single digits within the same 90-day period.

How were these results achieved?

Through corrected and refiled claims addressing member ID errors, coding revisions, and coverage and modifier issues, along with appeals on timely-filing and authorization denials.

Is this a final, completed result?

No. This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.

Is this case study identified by client name?

No. This case study is genuinely anonymized. No client name is used, and figures are presented as rounded ranges rather than exact numbers, consistent with Billed Right's confidentiality practices.

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