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Cardiology Case StudyCardiology Group: Denial Rate Cut by More Than Half in 60 Days
This case study documents an active AR Rescue engagement with a multi-provider cardiology group. Details are anonymized and figures are rounded to protect client confidentiality.
Where Things Stood
Before engaging Billed Right, this multi-provider cardiology group was losing more than $1M annually to denials, underpayments, and expired filing windows, with over a third of receivables aged past 90 days and net collections well below industry benchmarks.
About This Case Study
- This case study is genuinely anonymized. No client name, location, or identifying detail is disclosed
- Figures are presented as rounded ranges, not exact numbers, consistent with confidentiality requirements
- This reflects an active engagement 60 to 120 days in, not a completed or final outcome
The Challenges
What was holding this practice back before Billed Right.
More than $1M lost annually to denials, underpayments, and expired filing windows
Denial rate running above 20%, well outside a healthy range
Over a third of receivables aged past the 90-day mark
Net collections well below industry benchmarks
Charge entry lag running up to nearly two weeks
AR Rescue
A contained, contingency based engagement focused on the aged claims backlog.
- Conducted a full AR audit, reviewing and sorting every in-scope claim into collectible, uncollectible, or patient-responsible
- Worked denial resolution across all payer types: recoding, appeals, and resubmission until claims were paid or appeal rights exhausted
- Reviewed already-paid claims for systematic underpayments against contracted rates
- Ran active payer follow-up and escalation rather than a one-time submission and wait
- Delivered bi-weekly reporting on what had been recovered, what was in progress, and what was next
The Results
Measurable outcomes within the first 60 days of starting AR Rescue.
Common Questions About This Case Study
This multi-provider cardiology group was losing more than $1M annually to denials, underpayments, and expired filing windows, with over a third of receivables aged past 90 days and net collections well below industry benchmarks.
The denial rate was cut from over 20% to under 10% within 60 days of starting AR Rescue, a contained, contingency based engagement focused on claims aged 90 or more days.
Yes. Monthly collections stabilized in the high six figures month over month, and charge entry lag, previously up to nearly two weeks, was brought under control.
No. This is an early-stage result from an active engagement, 60 to 120 days into the relationship, and reflects one client's experience. Results vary by practice.
No. This case study is genuinely anonymized. No client name is used, and figures are presented as rounded ranges rather than exact numbers, consistent with Billed Right's confidentiality practices.
Related Resources
AR Rescue
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Learn moreCardiology Billing Services
Learn how Billed Right handles billing for cardiology practices.
Learn moreAging AR Risk Calculator
See how much of your accounts receivable is actually at risk.
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