Frequently Asked Questions
01. What is the difference between Revenue Cycle Management (RCM) and Medical Billing?
Revenue Cycle Management (RCM) is a comprehensive medical billing process from A to Z that includes additional services to support the growth of your medical practice. From verifying patient benefits to conducting quarterly business reviews, we are your strategic partner, proactively enhancing all facets of your medical billing operations.
02. Do you provide medical billing services outside of Florida?
No, we provide medical billing services to clients all over the US. Our headquarters are located in Florida, and we have offices in Miami, Florida and Ohio.
03. Do you offer medical billing services for both small and large practices?
We service medical practices ranging from 1 provider to 82 providers.
04. How long has Billed Right been in the medical billing industry?
Billed Right has been providing medical billing services since 2006.
05. Where can I find more information about your services and client success stories?
You can find more detailed information about our services and read client success stories in our case studies and other resources available on our website. These resources provide insights into how we've helped various practices improve their billing operations and achieve better financial outcomes.
06. Do you provide full access and complete visibility to all my medical billing data?
Yes, we stand for transparency in medical billing. We provide secure logins to your system, ensuring you have full access and visibility to all your data.
07. How soon are claims submitted?
If notes are signed off in a timely manner, medical claims are submitted within 24-48 hours.
08. What is Billed Right's claim accuracy rate?
Our claim accuracy rate is 99%.
09. What percentage of medical claims are paid upon the first submission?
94-97% of our medical claims are paid upon the first submission.
10. What makes Billed Right unique among medical billing companies?
Billed Right is unique among medical billing companies because we provide full transparency of data, personalized service tailored to your needs, and proactive strategies to improve your practice. Unlike others, we offer around-the-clock dedicated services, not just software features.
11. How many employees are assigned to each healthcare provider?
We assign entire teams to your individual account, not just a few employees. Each team, consisting of 8-20 members, ensures no downtime and efficient medical billing services.
12. How many years of experience does the Billed Right team have in medical billing?
Our managers have over 15 years of experience in RCM, and our team members have a minimum of 2-4 years of experience in medical billing.
13. Does Billed Right have a compliance plan for HIPAA and security protocols?
Yes, we have a comprehensive compliance plan for HIPAA and security protocols. The detailed plan is documented and available to all clients for review.
14. Does Billed Right compliant with ICD-10 coding standards?
Yes, our coders are certified ICD-10 coders, and our account managers are ICD-10 certified educational trainers.
15. What is the daily work schedule and downtime for your medical billing services?
Our medical billing team operates both day and night shifts. We work 20 out of 24 hours a day, five days a week, ensuring no downtime.
16. Are we required to use Billed Rights Practice Management software for medical billing?
No, you are not required to use our Practice Management software. We have experts in many other Practice Management software options for your convenience.
17. What medical specialties does Billed Right support?
We specialize in medical billing for internal medicine, family medicine, cardiology, gastroenterology, nephrology, vascular studies, physical therapy, chiropractic, general surgery, dermatology, walk-in clinics, mobile clinics, psychiatry, psychology,and many more.
