Reading Time: 4 minutes There was a time when the words patient and consumer meant two different things. Practitioners were not concerned with consumers, just patients, and felt that “consumer” or “customer” cheapened their skills and importance. But more and more patients expect a consumer-centric experience regarding their medical care. Gone are the days of a supply-driven system organized […]
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Reading Time: 3 minutes The pandemic has been blamed for many of the problems happening in the world; however, it didn’t cause the shortage of healthcare workers. It did, however, compound it in a big way. It is estimated that nearly one in five healthcare workers has resigned since March 2020. Not only is there a severe shortage of […]
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Reading Time: 3 minutes We have all heard of HIPAA, and most of us associate it with the safekeeping of personal health information collected by providers, healthcare practices, and facilities. However, the HIPAA Privacy Rule also mandates that you provide adequate access to patients to information found in “a designated record set” or their medical records. The rule allows […]
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